We’re here for you during a wildfire

If you’ve recently been affected by a wildfire, we’re here to help.

Make a claim

Here are the facts on wildfires

Wildfires burn 2.5 million hectares of land every year in Canada. Unfortunately, hotter and drier weather conditions mean wildfire season is growing in length and severity, and more communities are at risk than ever before.

Take the time to learn how you can help prevent wildfires and what you can do to get prepared, reduce damage, and stay safe.

Definity’s Craig Richardson, Senior VP and Chief Claims Officer Definity’s Craig Richardson, Senior VP and Chief Claims Officer

Learn from an industry expert

Learn how you can prepare for wildfire season from Definity’s Craig Richardson, Senior VP and Chief Claims Officer.

Understand your risk this wildfire season

Prevent fires on your property

You can play a big role in preventing wildfires. Check out these tips to safeguard your yard and keep your community safe.

How to prevent fires on your property

Insurance claim reporting and support

Have you been affected by a wildfire and need to make a claim? Our claims teams are standing by and ready to support you.

Our 24-hour emergency claims number is 1-800-607-2424 (1-888-875-8088 in Quebec).

We do our best to respond to everyone's calls, but increased volume may cause delays in our response times. While you wait to hear from us, reach out to local resources to assist with emergency repairs and collect all the information you’ll need to make a home insurance claim.

Thank you for your patience, and stay safe.