We’re here for you during an ice storm

If you’ve recently been affected by an ice storm, we’re here to help.

Make a claim

Here are the facts on ice storms

Ice storms can cause widespread damage and dangerous conditions. Ice storms can develop quickly, and affected communities are at risk of slippery roadways, blackouts, and damage from falling tree branches.

Take the time to learn how you can get prepared, reduce damage, and stay safe.

How to prepare for an emergency at home

Take these proactive measures to prepare for any weather emergency at home and keep your property and loved ones safe.

How to prepare for an emergency at home

Insurance claim reporting and support

Have you been affected by an ice storm and need to make a claim? Our claims teams are standing by and ready to support you.

Our 24-hour emergency claims number is 1-800-607-2424 (1-888-875-8088 in Quebec).

We do our best to respond to everyone's calls, but increased volume may cause delays in our response times. While you wait to hear from us, reach out to local resources to assist with emergency repairs and collect all the information you’ll need to make a home insurance claim.

Thank you for your patience, and stay safe.