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If you’ve recently been affected by a tornado, we’re here for you. Please call our 24-hour emergency claims team at 1-800-607-2424 (1-888-875-8088 in Quebec) for support and to begin your property and/or auto claim.

Here are the facts on tornadoes

The frequency and severity of tornadoes are on the rise and more communities are at risk of widespread wind-related damage than ever before.

Take the time to learn how you can get prepared, reduce damage, and stay safe.

Check out these resources

Everyone should know what to do before, during, and after a tornado, as shown by dark clouds overtop the roof of a house

What to do before, during, and after a tornado

Follow these proactive tips to protect your property and stay safe in the event of a tornado.
Read more

Link to results for: At home

Does home insurance cover damage to your roof caused by wind?

Most home insurance policies cover damage caused by windstorms. Find out what you should do if you notice your roof has sustained wind damage.
Read more

Link to results for: At home, Link to results for: Home insurance, Link to results for: Group Insurance

A child plays with a flashlight while sitting on the floor, showing how you should prepare for a summer power outage

Before, during, and after a summer power outage

Summer storms, extreme heat, and air conditioners running on overdrive can lead to blackouts in the summer months, too. Learn what to do when they happen.
Read more

Link to results for: At home

How to prepare for an emergency at home

Take these proactive measures to prepare for any weather emergency at home and keep your property and loved ones safe.

How to prepare for an emergency at home

Be prepared for any emergency. Follow these tips to plan ahead and keep your household safe if the unexpected happens.

  1. Tune in to your local news for the latest forecast and updates.
  2. Write out an emergency exit plan. Map out your home and the surrounding area to plan an exit route and safe meeting place just in case you need to leave your house in a hurry.
  3. Review your emergency contact list. Write down the names and numbers of local emergency services, your utilities providers, your relatives, your family doctor, and your insurance broker.
  4. Keep your emergency kit stocked up. Your emergency kit should contain at last three days’ worth of supplies, including cash, a battery-powered radio, non-perishable food, water, a first aid kit, flashlights, and blankets.
  5. Review your home and car insurance policies. Make sure you have the right coverage! Look through your insurance policies at renewal time and double-check that everything is up to date. Reach out to your broker if you need to make a change.

Protect what matters most.

Insurance claim reporting and support

Have you been affected by a tornado and need to make a claim? Our claims teams are standing by and ready to support you.

Make a property claimMake an auto claim

Our 24-hour emergency claims number is 1-800-607-2424 (1-888-875-8088 in Quebec).

We do our best to respond to everyone's calls, but increased volume may cause delays in our response times. While you wait to hear from us, reach out to local resources to assist with emergency repairs and collect all the information you’ll need to make a home insurance claim.

Thank you for your patience, and stay safe.