Skip to ContentSkip to Footer
Français
Menu × Close
Make a Payment

Our team is ready to help

If you’ve recently been affected by a hurricane, we’re here for you. Please call our 24-hour emergency claims team at 1-800-607-2424 (1-888-875-8088 in Quebec) for support and to begin your property and/or auto claim.

Here are the facts on hurricanes

Hurricane season runs from June to November, when the Atlantic Ocean is warm enough to produce powerful storms. Unfortunately, climate change is causing sea temperatures to rise, and more Atlantic communities are at risk than ever before.

Take the time to learn how you can get prepared, reduce damage, and stay safe.

Check out these resources

Preparing for a hurricane is important to protecting family and assets, as shown by a close-up of a finger pressing the weather app on a smartphone

Before, during, and after a hurricane

Hurricane season is underway. Here are some simple steps you can take before, during, and after a hurricane to protect your space and keep your family safe all season long.
Read more

Link to results for: At home

A close up of multiple cars' tires on a wet road show you how to prevent damage to your car during a flood

How to prevent damage to my vehicle during a flood

When hurricanes and heavy rain are in the forecast, follow these proactive steps to protect your vehicle before it’s too late.
Read more

Link to results for: On the road, Link to results for: Car insurance, Link to results for: Group Insurance

Two men staple blue material down before laying new roofing, showing one way to make your home more climate-resilient

How to make your home climate-resilient

Learn how to protect your property against severe weather events with these tips for a climate-resilient home
Read more

Link to results for: At home

How to prepare for an emergency at home

Take these proactive measures to prepare for any weather emergency at home and keep your property and loved ones safe.

How to prepare for an emergency at home

Be prepared for any emergency. Follow these tips to plan ahead and keep your household safe if the unexpected happens.

  1. Tune in to your local news for the latest forecast and updates.
  2. Write out an emergency exit plan. Map out your home and the surrounding area to plan an exit route and safe meeting place just in case you need to leave your house in a hurry.
  3. Review your emergency contact list. Write down the names and numbers of local emergency services, your utilities providers, your relatives, your family doctor, and your insurance broker.
  4. Keep your emergency kit stocked up. Your emergency kit should contain at last three days’ worth of supplies, including cash, a battery-powered radio, non-perishable food, water, a first aid kit, flashlights, and blankets.
  5. Review your home and car insurance policies. Make sure you have the right coverage! Look through your insurance policies at renewal time and double-check that everything is up to date. Reach out to your broker if you need to make a change.

Protect what matters most.

Insurance claim reporting and support

Have you been affected by a hurricane and need to make a claim? Our claims teams are standing by and ready to support you.

Make a property claimMake an auto claim

Our 24-hour emergency claims number is 1-800-607-2424 (1-888-875-8088 in Quebec).

We do our best to respond to everyone's calls, but increased volume may cause delays in our response times. While you wait to hear from us, reach out to local resources to assist with emergency repairs and collect all the information you’ll need to make a home insurance claim.

Thank you for your patience, and stay safe.