Accommodation Policy

For Customers

Accommodation of Disabilities

At Definity, we believe everyone deserves an equal opportunity to access information and provide feedback. From accommodation training for employees to creating accessible solutions for our digital properties, we are committed to creating the right experience for our customers.

To make an accommodation request or to provide feedback on our accessibility solutions, customers can contact us at:

Definity
111 Westmount Road South, P.O. Box 2000
Waterloo, ON N2L 2L6

Customers can also submit comments through our online Customer Service Feedback form or contact us through our website or our social media channels: