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Real Claims Stories

Insuring happy endings

We help our customers rebuild, repair, and get back to normal when life takes an unexpected turn. Hurricanes, home disasters, and automobile accidents — life can take an unexpected turn at any moment. Luckily, Definity’s fast and compassionate claims team is there to help our customers get back on the road or back in their homes as soon as possible.

Insuring happy endings

More Videos

Don stands safely on the side of the road, explaining how his insurance claim restored his motorcycle after an accident.
On the road again: how we straightened everything out for this motorcyclist after a wobbly tire sent him off track
Garry enjoys his deck with the lake behind him, showing how his insurance claim restored his home after a sewer backup.
Not a pipe dream: how we dealt with a major sewer backup and got Gary’s property fully restored in just days
Reed cleans off his SUV’s front bumper, showing how his insurance claim restored his new car after a fender bender.
Reversing misfortune: how Definity showed up for a customer when someone backed into his car and left very little information
Vicki looks up at her home, admiring how fast how her insurance claim restored her property after Hurricane Fiona.
Calm after the storm: how our claims teams helped this customer after Hurricane Fiona
Jaci sits in her living room and shares how her insurance claim restored her home after a chimney fire.
Home is where the hearth is: how we got this family back to enjoying their cosy home after a chimney fire
Kirk from Algoma Orchards picks an apple off a tree, showing how his insurance claim restored his property after a fire.
Bearing fruit: how Kirk’s policy came through for him after a blaze that threatened the family’s apple farm
Insuring happy endings
An Economical customer standing in front of his pool table
A real game changer: how we helped get Mark’s flooded games room and billiards night back on cue
An Economical customer holds a picture of her damaged car in front of the fixed car
We don’t horse around: how we helped a busy equestrian get her show on the road after a hit and run
An Economical customer hold a picture of her flood damanged store
After the flood: how we helped a Vancouver hat shop dry off and return to business as usual
An Economical customer holds a picture of her damaged vehicle
Third time’s a charm: how we helped Jeanette get her wheels back after a repeat run-in with a truck
An Economical customer holds a picture of his damaged home
An artful recovery: how we helped an art-loving family restore their home and their collection
Economical customers, Father & son holding a picture of their damaged car
Double whammy: how we got the Reddy family back on the road after back-to-back collisions
An Economical customer holds a rack of 30 eggs
The best laid plans: how we helped a Quebec poultry farmer get back up and running after a barn fire
An Economical customer holds a picture of her torn bumper
On the road again: how we helped Christine get back on track after a lane-change mishap
Economical customers hold a picture of their tornado ravaged home
The way the wind blows: how we helped Wayne and his wife rebuild after the Goderich tornado
An Economical customer holds up a picture of his storm damaged business
As clear as day: how we helped an optometrist get back to business after the Goderich tornado