We’re here for you during flooding

If you’ve recently been affected by flooding, we’re here to help.

Make a claim

Here are the facts on flooding

Flooding is Canada’s most costly natural disaster, with water being the leading cause of home insurance claims. Unfortunately, climate change is increasing the occurrence of severe weather events, and more communities are at risk of flooding than ever before.

Take the time to learn how you can get prepared, reduce damage, and stay safe.

Definity’s Craig Richardson, Senior VP and Chief Claims Officer Definity’s Craig Richardson, Senior VP and Chief Claims Officer

Learn from an industry expert

Learn how you can prepare for flooding from Definity’s Craig Richardson, Senior VP and Chief Claims Officer.

Understand your risk of flooding

How to prevent damage to your vehicle during a flood

Before a major rain fall or overland flood event happens, check out these tips to protect your vehicle, prevent damage, and stay safe during a flood.

How to prevent damage to your vehicle during a flood

Insurance claim reporting and support

Have you been affected by flooding and need to make a claim? Our claims teams are standing by and ready to support you.

Our 24-hour emergency claims number is 1-800-607-2424 (1-888-875-8088 in Quebec).

We do our best to respond to everyone's calls, but increased volume may cause delays in our response times. While you wait to hear from us, reach out to local resources to assist with emergency repairs and collect all the information you’ll need to make a home insurance claim.

Thank you for your patience, and stay safe.